Shipping Policy

At LilJoy.pk, we aim to make sure your order reaches you safely and on time. Please read the following shipping information before placing your order.

Delivery Time

• Orders are generally delivered within 5-8 working days after dispatch.
• Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.
• Orders to remote areas may take additional time.

Shipping Charges

• Flat Shipping Charges: Rs. 249

• Free Delivery on orders above Rs. 2,499

• Terms & Conditions apply to free delivery offers.

Order Processing

• Orders are processed and dispatched after successful order confirmation.
• You will receive an order/shipping confirmation once your parcel has been dispatched.
• Orders placed on weekends or public holidays may be processed on the next working day.

Delivery Address

Please make sure your delivery address, phone number, and other contact details are correct when placing your order.

If incorrect or incomplete information causes a delivery failure, additional delivery charges may apply for re-shipping.

Delayed or Undelivered Orders

If your order has not arrived within the expected delivery period, please contact us with your order number so we can check the shipment status with the courier.

In case of a delivery delay caused by the courier or circumstances beyond our control, we will assist in following up with the courier.

Damaged Packages

If your parcel arrives visibly damaged, please contact us as soon as possible. We may request photographs or other information to help us investigate the issue.

Contact Us

For questions regarding your order or delivery, please contact us through the contact details provided +923072490706, +923052365091

LilJoy.pk reserves the right to update this Shipping Policy when necessary. Any changes will be posted on this page.